Donor FAQs

What is Sandala Holding LLC?

Sandala Holding LLC is the organization that supports CREED App. We don’t run ads, but we still need to pay for continued development, enhancements and maintenance of the App along with the servers and the associated costs. That’s where any amount you can spare to support us will be of immense assistance. Should you find CREED App useful InshaAllah, so support us by making a Donation here.

Are my donations tax deductible?

While Sandala Holding is registered as an LLC, we suggest you refer to the tax code or consult a tax professional to determine whether your donation is tax deductible.

If I make a donation, how do I get my tax receipt?

You will receive a tax receipt via email when you make a contribution through our online donation page. Depending on the payment method used, it can take 1 – 7 business days for the receipt to arrive.

Why is there a minimum donation for credit cards?

Yes we have set a lower threshold of $5.00 (US Dollar Five) for donation, this is largely to deter fraudulent use of the donation platform.

What is your refund policy?

Refund requests must be made within 30 days of donation by contacting info@icreed.app with the following information:

  • Full name of donor
  • Date of donation
  • Amount donated
  • Payment method used (e.g. PayPal, credit card). Do not share your credit card number.
  • Reason for the refund
  • Refunds will be processed as quickly as possible. Some payment methods may require refunds to be made through the payment method (card) utilized, which may prompt the need for additional information to process your refund.

What is CREED’s Donor Privacy Policy?

You can find CREED’s donor privacy policy here.